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FAQ

Frequently Asked Questions

Yes. Our cowhide bags are crafted using genuine hair-on cowhide and real leather. Each piece is made from natural materials, not synthetic prints or faux hide.

Because cowhide is a natural product, no two bags are ever identical. Variations in colour, pattern, and texture are part of the beauty and uniqueness of cowhide. Your bag will be similar in style and tone but completely one-of-a-kind.

We make every effort to accurately represent our products. However, colours may vary slightly depending on:

• Lighting during photography
• Your screen/device settings
• Natural hide variations

These differences are normal and not considered faults.

Cowhide is durable but benefits from gentle care:

• Avoid prolonged exposure to moisture
• Keep away from oils and dark dyes
• Brush lightly with a soft dry cloth if needed
• Store in a dust bag when not in use

Avoid harsh cleaners or soaking.

Blot (don’t rub) with a clean dry cloth and allow it to air dry naturally. Do not use heat, hairdryers, or direct sunlight.

Minimal shedding can occur over time with regular use, particularly in high-friction areas. This is a natural characteristic of hair-on hide, not a defect.

Yes. Hair-on cowhide and leather are strong, hard-wearing materials. With proper care, your bag can last for many years.

Our cowhides are ethically sourced as a by-product of the meat industry. No animals are harmed solely for their hides.

Please refer to our Returns Policy. Due to the unique nature of cowhide, we generally cannot accept returns based on pattern preference. We encourage customers to review product images carefully before purchasing.

Most of our cowhide pieces are limited or one-off designs. Once sold, they may not be restocked.

Shipping times vary depending on location. Orders are typically dispatched within our stated processing timeframe. Delivery estimates are provided at checkout.

If available, we may offer hide selection options. Please contact us to check current availability.

Absolutely. Cowhide bags are designed for practical, everyday wear while making a statement.

Like all natural materials, cowhide and leather can show signs of wear over time. These marks often add character and tell your bag’s story.